Terms of service
Welcome to Calytris. These Terms of Service (“Terms”) apply to all visitors, users, and customers who access this website and complete purchases. By browsing our site and placing an order, you acknowledge and agree to be legally bound by these Terms, as well as our Shipping Policy, Return & Refund Policy, and Privacy Policy.
These Terms cover sales to customers located in the United States, European Union, United Kingdom, Australia and Canada.
Eligibility
You must be at least 18 years of age or the age of majority in your jurisdiction to purchase products from this website. All purchases must be made by an individual end consumer, not for commercial resale without our written approval.
Product Information & Accuracy
We strive to ensure all product descriptions, images, materials (S925 silver, titanium, and gemstone inlays), and pricing are accurate. Minor color differences caused by screen display settings, handmade craftsmanship variations, or natural metal textures are normal and not considered product defects.
All jewelry items contain small components. Please keep all products away from infants and young children.
Pricing & Payment
Our website supports multi-currency display, including USD, EUR, GBP and AUD. Prices displayed are for reference only and will be converted based on real-time exchange rates, unless fixed regional pricing is applied.
All orders will be charged in the currency selected at checkout. Local VAT, sales tax or import duties may apply depending on your shipping country.
You authorize us to charge your chosen payment method at checkout. We reserve the right to correct pricing errors, cancel fraudulent orders, or terminate orders due to inventory issues or policy violations.
International Sales & Compliance
We ship to the United States, European Union member states, the United Kingdom, Australia and Canada.
Different regional consumer protection laws apply depending on your delivery country:
- EU/UK customers are protected under consumer distance-selling regulations and have statutory withdrawal rights.
- Australian customers are protected under the Australian Consumer Law (ACL).
- Canadian customers are protected under applicable provincial consumer protection legislation.
- US customers are protected under applicable state and federal consumer regulations.
Right of Cancellation & Returns
EU, UK, and Australian customers have the statutory right to cancel their order within 14 calendar days of receiving the goods, without providing any reason.
All returned items must be unused, undamaged, and in original packaging. Custom items or personalized accessories are non-returnable.
Intellectual Property
All website content, including texts, logos, product photos, design layouts, and brand visuals are the intellectual property of Calytris. No content may be copied, reproduced, modified, or commercially used without explicit written consent.
Allergies & Product Usage
Our jewelry is hypoallergenic and made of premium S925 silver and titanium materials. Individual skin sensitivity varies. We do not guarantee zero allergic reactions and are not liable for personal skin reactions caused by individual physical conditions.
Limitation of Liability
Calytris shall not be liable for any indirect, incidental, consequential, or personal damages arising from product misuse, improper wear, accidental damage, or unauthorized modification.
Terms Update
We reserve the right to update these Terms at any time. Changes take effect immediately once published on the website. Continued use of the website constitutes acceptance of updated Terms.
Governing Law
These Terms are governed by applicable local consumer protection laws of the United States, European Union, United Kingdom, and Australia, depending on the customer’s shipping region.